Frequently Asked Questions

Everything you need to know about the world’s most advanced cookware.

What makes HexClad cookware different from traditional non-stick?

HexClad features a patented laser-etched hexagon design that combines the performance of stainless steel, the durability of cast iron, and the convenience of non-stick in one pan.

Is HexClad cookware dishwasher safe and metal utensil safe?

Yes, our unique hybrid technology is scratch-resistant and durable enough to withstand metal spatulas and regular dishwasher cycles without compromising the surface.

Does HexClad offer a lifetime warranty?

We stand behind our products with a lifetime warranty against manufacturer defects, ensuring your investment in high-quality culinary tools is protected for years to come.

Can I use HexClad pans on an induction cooktop?

Absolutely. HexClad cookware is designed with a magnetic stainless steel base, making it compatible with all cooktops, including induction, gas, electric, and ceramic.

What is your return policy?

We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund, provided it is in its original packaging.

Are your products PFOA-free?

Yes, all HexClad cookware is 100% PFOA-free, ensuring a safe and non-toxic cooking environment for you and your family.